Terms & Conditions

Effective Date: July 2, 2024

Welcome to https://promo.tnmeats.com/ (the “Website”). These Terms & Conditions (“Agreement”) are entered into by and between you and True Nature Meats (Highland Exports LLC) (“Company”, “we”, “us”, or “our”).

This Agreement governs your access to and use of the Website and any products, services, or experiences offered (collectively, the “Services”).

Acceptance of Terms

By accessing or using the Website or Services, you agree to be bound by this Agreement. If you do not agree, you must not use the Website.

Eligibility

To use our Services, you must:

Be at least 18 years old

Be located in the United States

Not use the Services for competitive purposes

Services Overview

True Nature Meats provides:

Premium meat products

In-home culinary experiences (where available)

Direct-to-door delivery services

Customer support and follow-up communication

Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.

Use of Services

You agree to use the Services only for lawful purposes and not to:

Violate any laws or regulations

Send spam or unauthorized communications

Attempt to gain unauthorized access to systems

Interfere with the functionality or security of the Website

Purchases & Orders

Order Process

By placing an order or submitting a request:

You agree to provide accurate information

You agree to pay all applicable fees

You acknowledge that orders are subject to acceptance

Payments

Payments are processed securely through third-party providers

We do not store payment details

Failed payments may result in order cancellation

Pricing

Prices, fees, and availability are subject to change at any time.

Appointments & Deliveries

For in-home experiences or deliveries:

Time windows may be provided instead of exact arrival times

Final arrival timing may be communicated prior to service

Availability may vary by location

SMS Messaging Terms

By providing your mobile phone number and opting in through our website at https://promo.tnmeats.com/, you agree to receive SMS messages from True Nature Meats (Highland Exports LLC).

These messages may include transactional and informational communications related to your request, including:

Appointment scheduling and confirmations

Appointment reminders

Delivery updates and notifications

Customer support messages

Follow-up communications related to your request

Message frequency may vary based on your interaction with us. Message and data rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

For assistance, reply HELP or contact us at:

[email protected]

Consent to receive SMS messages is not a condition of purchase. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

Intellectual Property

All content on the Website is owned by True Nature Meats or its licensors and is protected by applicable laws. You may not copy, distribute, or use content without permission.

User Content

If you submit reviews, testimonials, or other content:

You grant us the right to use it for marketing and business purposes

You confirm that you have the rights to share it

Third-Party Services

We may use third-party tools (payments, scheduling, etc.). We are not responsible for their policies or performance.

Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

Availability without interruption

Error-free performance

Specific results from use of our Services

Limitation of Liability

To the fullest extent permitted by law, True Nature Meats shall not be liable for any indirect, incidental, or consequential damages resulting from use of the Services.

Indemnification

You agree to indemnify and hold harmless True Nature Meats from any claims resulting from your use of the Services or violation of this Agreement.

Governing Law

This Agreement is governed by the laws of the State of Utah.

Any disputes will be handled in courts located within that state.

Termination

We may suspend or terminate access to the Services at any time for any reason, including violation of these Terms.

Changes to Services

We reserve the right to modify or discontinue Services at any time without notice.

Contact Information

For questions about these Terms, contact:

[email protected]