Privacy Policy

True Nature Meats (Highland Exports LLC) (“True Nature Meats”, “we”, or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately.

This Privacy Policy (the “Policy”) discloses the privacy practices for this Site and applies solely to information collected by https://promo.tnmeats.com, including any related domains and sub-domains (the “Site”).

This Policy is intended to notify you of the following:

• What personally identifiable information the Site collects, how it is used, and with whom it may be shared

• What choices are available to you regarding the use of your data

• The security procedures in place to protect your information

• How you can correct any inaccuracies in the information

What Information Is Collected?

Internet Traffic Data

Internet traffic data includes, but is not limited to, IP addresses, browser type, ISP, entry/exit pages, and operating systems. This data is used for analytics and improving user experience and does not personally identify you.

Cookies

We use cookies to improve your experience, recognize repeat visitors, and track site usage. Cookies are not linked to personally identifiable information.

Personal Information

We collect personal information only when you voluntarily provide it through forms, scheduling tools, purchases, or direct communication. This may include your name, phone number, email address, and address.

Testimonials

We may display testimonials submitted by users. By submitting a testimonial, you grant us permission to use it. You may request removal at any time by contacting us.

Information Collection, Use, and Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers strictly for operational purposes such as customer support or order fulfillment.

We use your information to:

Respond to inquiries

Schedule and manage appointments or deliveries

Fulfill orders

Provide customer support

We do not sell or rent your personal information.

Your Access and Control Over Information

You may opt out of future communications at any time by contacting us at:

[email protected]

Security

We take precautions to protect your information. Sensitive data is transmitted securely using encryption and stored in secure environments. Access is limited to authorized personnel only.

Registration & Orders

When you complete a form or place an order, we may collect:

Name

Email

Phone number

Address

Payment details (processed securely)

This information is used solely to provide requested services and complete transactions.

Third Parties

We may use third-party services (such as payment processors or scheduling tools) to operate our business. These providers are not permitted to use your data for marketing purposes.

We are not responsible for the privacy practices of external websites linked from our Site.

Surveys & Promotions

Participation in surveys or promotions is voluntary. Information collected is used to improve services and user experience.

Other Disclosures

We may disclose information if required by law or to protect our legal rights. If our business is acquired, your information may transfer to the new owner under this policy.

SMS Communications and Opt-In

By providing your mobile phone number through the Site and checking the SMS consent box, you consent to receive SMS/MMS messages from True Nature Meats (Highland Exports LLC) related to your request.

These messages may include:

• Appointment scheduling and confirmations

• Delivery updates and notifications

• Customer support communications

• Relevant follow-ups regarding your request

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at:

[email protected]

Consent to receive SMS messages is not a condition of purchase. SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

Other Limits to Your Privacy

If you interact in public areas (such as forums or comments), that information becomes public and is not protected by this Policy.

Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page and are effective immediately.

Contact Information

If you have any questions about this Privacy Policy, contact us at:

[email protected]

© 2026 True Nature Meats (Highland Exports LLC). All Rights Reserved.